Refund and Return Policy
At BlackCrabKnives.com, we strive to ensure customer satisfaction. However, due to the nature of our products, we have a specific return and refund policy.
Returns:
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We accept returns on knives and axes only if the product is unused, in its original packaging, and within 30 days of purchase.
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Products that have been used, damaged, or altered are not eligible for returns.
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Certain states may have restrictions on knife returns, and we comply with those local laws.
Refunds:
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If your product is returned and eligible for a refund, we will process it within 7 business days.
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Shipping charges are non-refundable unless the item was damaged during shipping or was not as described.
Exchanges:
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We do not offer exchanges, but you can return your item for a refund and place a new order.