Refund and Return Policy

At BlackCrabKnives.com, we strive to ensure customer satisfaction. However, due to the nature of our products, we have a specific return and refund policy.

Returns:

  • We accept returns on knives and axes only if the product is unused, in its original packaging, and within 30 days of purchase.

  • Products that have been used, damaged, or altered are not eligible for returns.

  • Certain states may have restrictions on knife returns, and we comply with those local laws.

Refunds:

  • If your product is returned and eligible for a refund, we will process it within 7 business days.

  • Shipping charges are non-refundable unless the item was damaged during shipping or was not as described.

Exchanges:

  • We do not offer exchanges, but you can return your item for a refund and place a new order.